Your Apprenticeship at GINN Hotels
During your training at GINN, you’ll get to know all the key areas of the hotel. These include, among others, the front desk, food and beverage service, the kitchen, events, and housekeeping. Each of these departments will help you build specialized knowledge in that specific area of the hotel. This way, GINN will train you to become a well-rounded professional. Let’s beGINN.
Training near you—choose one of our GINN locations in Germany.
During your training, you'll also have the opportunity to work and stay at one of our other locations. Vacation and work—a classic GINN-GINN situation.
AREAS OF RESPONSIBILITY
Your training alternates between hands-on work at the GINN Hotel and classroom instruction. This allows you to immediately apply what you’ve learned in theory to real-world situations.
In every department of the hotel, you’ll have the opportunity to take on and complete exciting tasks on your own. The more you progress in your training, the more responsibility you’ll be given in your work. Each department has its own set of tasks, which you’ll learn about one by one.
Reception
The front desk is a very special place in the hotel, because this is where you welcome guests, see them off, and assist them with any questions or requests. This is how you ensure that every guest feels welcome and wants to come back. Your responsibilities include, among other things:
Answering the phone, preparing for guest arrivals and departures, checking guests in and out, updating guest information in the system, preparing invoices, and accepting reservations.
Service
As part of the service team, you’ll ensure that guests feel completely comfortable and well taken care of. Depending on the day, you’ll work in various areas, such as the restaurant, the bar, the patio, and the event space. Your responsibilities will include, among other things:
Attending to guests, setting tables, serving drinks and meals, clearing tables, and maintaining order and cleanliness.
Kitchen
In the kitchen, you'll discover the origins of all GINNtastisch culinary highlights and learn how to properly store, use, and prepare various foods. Your responsibilities will include, among other things:
Compliance with hygiene regulations, implementation of proper food storage practices,
proper use and handling of food, preparation and setup of various buffets, and preparation of coffee breaks in the conference area.
Event Sales
In the events department, you’ll plan events and conferences for a wide variety of occasions and ensure that each event is an unforgettable experience. Your responsibilities will include, among other things:
Receiving inquiries, calculating costs and preparing quotes, conducting property tours,
assisting guests on-site, via email, and by phone, and issuing invoices.
Housekeeping
As a housekeeping staff member, you’ll ensure order, cleanliness, and hygiene throughout the hotel so that every guest can feel comfortable. Your responsibilities will include, among other things:
Cleaning the rooms, cleaning the common areas, checking that room amenities are complete, and verifying cleanliness, order, and hygiene.
Let's Get Started – YOUR FUTURE WITH GINN!
Would you like to complete your apprenticeship with GINN Hotels? Do you have any other questions?
We'd be happy to help!